We have nothing but great things to say about Rob, his professionalism and lifetimeroofingandexteriors. Rob initially came to our house, inspected our roof, brought samples, was very informative of the process and we selected a couple of different shingles we might like. by e-mail *** supplied us with a list of 20-30 houses done by Lifetime that had among other things the two shingles we might be interested in, for us to look at. Two days later, by e-mail we received a detailed quote for a complete full roof replacement at very competitive pricing compared to the other quotes we received. We came to agreement and *** stopped over again where we were given a start & finish date, (mon&tue) about 2 weeks out. In addition to the roof replacement, *** was extremely helpful in assisting us with a claim we were making for the defective roof shingles, (installed before we owned the house) that he would be removing. The Friday before the install date, all the new shingles and other supplies were delivered to our house. Monday the crew came and they were finished tues with no incidents' or problems. We are very happy with whole process and more importantly with our new roof.